The Driveway Company FAQs

The Driveway Company is a Softroc service line focused on concrete and asphalt repair, preparation, and protection. It helps prepare and maintain existing surfaces and can support a larger surface-improvement project.

Services include concrete repair, crack and joint repair, surface preparation, cleaning, maintenance, and protective surface treatments. Concrete lifting and pool mastic repair are also offered. Some locations offer new concrete installation. Contact your local team to confirm which services are available for your property.

Some TDC locations offer new concrete installation. Availability varies by location, so confirm whether your local TDC team provides concrete pours for your project before planning the work.

An assessment can help determine whether repair is suitable. The condition of the concrete and the type of damage matter. Some settled slabs may be candidates for lifting, while badly cracked slabs may require another approach. Ask your local team to explain the options.

The team prepares the area and applies material suited to the cracks and joints. Depending on the repair, preparation can include cleaning, removing old sealant, grinding, and installing backer rod. Ask which steps and any protective treatment are included in your proposal.

Crack and joint repair and surface sealing address different parts of a maintenance project. Ask your local team whether your concrete needs repairs before a protective treatment and which work is included. A sealing quote should make the preparation and repair scope clear.

The Driveway Company offers polyurethane foam lifting. Material is injected beneath a suitable concrete slab, where it expands to fill voids and raise the slab. An on-site assessment is needed to determine whether lifting is appropriate for your concrete.

Solid concrete slabs such as driveways, sidewalks, patios, porches, and pool decks may be candidates. Badly cracked slabs need further assessment. The foam-lifting service described here is not intended for gravel, asphalt, or pavers laid on sand.

Pool mastic repair replaces deteriorated caulking in joints around the pool deck. The process includes removing old material, preparing the joint, adding backer rod where needed, and applying new caulk. The material must cure before the area returns to use.

Yes. Existing concrete, cracks and joints should be assessed before a new surface is installed. Stable, repairable damage may be addressed through The Driveway Company’s repair and preparation services before a Softroc or Hardroc finish. Active movement, settlement, heave, drainage problems or badly deteriorated concrete may need more extensive corrective work or replacement. The scope should fit the concrete’s condition and the selected finish. Joints need an appropriate detail; resurfacing should not be assumed to eliminate them.

No. Concrete repair, crack and joint work, cleaning and surface preparation can be considered on their own. Softroc rubber and Hardroc stone finishes are additional options when you also want a different finished surface. Start with the problem you want to solve so the local team can assess whether repair, a finish upgrade or other work is appropriate.

The timing depends on the work and materials. After driveway sealing, the usual guidance is to stay off for about 24 hours. Repairs, coatings, pool mastic, and lifting can have different requirements. Follow your installer’s instructions for walking and vehicle use.

Ask for written care instructions for the repair, sealant, or coating used on your project. Confirm when cleaning can resume, which methods are appropriate, and when the surface should be inspected or serviced again. Contact your local team if you notice new damage.

Pricing requires a project assessment. A representative can evaluate your surface and provide a proposal explaining the recommended work. Ask for the repair, preparation, and protective-treatment scope, plus any optional items, so you can compare proposals clearly.

Ask your local team whether warranty coverage is offered for the proposed work and request the written terms before approving the project. Confirm what is covered, how long coverage lasts, any exclusions or maintenance requirements, and the process for reporting a concern.

Contact The Driveway Company to request an assessment of your property. Share the type of surface, the problem you want addressed, and your location. The local team can confirm available services and explain the proposed work and pricing.